Frequently Asked Questions

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Is Micropulseᵀᴹ safe to use for extended periods?

Yes, Micropulseᵀᴹ has years of real world experience behind it. It is used by millions of people every day with no adverse effects.

Can I cancel my order after making a purchase on the website?

Yes you can, we offer immediate order cancellations up to two hours after purchase - so if you change your mind within this time frame - send us a message and we will cancel and refund you in full as soon as we receive your request.

How do I return or exchange an item?

Our return policy lasts for 30 days only when our package is delivered to your address. We will accept all returns for all undamaged items within 30 days to ensure customer expectations and ensure your shopping satisfaction. We are confident that our offering will meet or exceed your expectations, but if you want to make a return - please contact our support team at support@verus-health.com and we will respond within 24 hours to help with the process.

What types of payment do you accept?

We accept all payments by Google Pay, Visa, Mastercard and American Express. If you want to pay in a way that isn't listed, contact us and we'll see what we can do.

What happens if the item I ordered arrives broken or damaged?

We will make it up to you in the event that it does. We take great care in the quality of our product. If you discover a defect or fault in the item please contact us within the first seven days of receiving that item and we will make it right with you.